I need a place to vent!
2 posters
{ Scaring babies and little old ladies with open headers since 1964 } :: BENCH RACING :: Shooting the breeze
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I need a place to vent!
On March 22, 2012 I received a text message stating "ATT Free Msg: Your data usage has reached 3GB this month. Using more than 3 GB in future billing cycles will result in reduced speeds. You can use Wi-Fi to help avoid reduced speeds. Visit www.att.com/datainfo or call 866-344-7584 for more info."
I pay $30.00 per month, plus applicable taxes for the "Data Unlimited for iPhone". My data usage has peaked at 4.2 GB and bottomed at 1.5 GB for an average of 2.9 GB per month over the last seven months.
After contacting an AT&T customer service representative, I was informed that my "speed is not guaranteed" and that "it will be reduced to edge after the data usage exceeds 3 GB". And, that my only option is to add the 5GB data package for an addition $20.00 per month, plus applicable taxes. As a side note, I finally go the customer service representative to admit that after 3GB AT&T was limiting my data speed, therefore it was no longer an unlimited plan. But, she still wouldn't waive the cancellation fee.
When I initially signed the contract years ago this was not the agreement. The agreement was changed by AT&T effective March 1, 2012, yet it technically isn't a change of contract since "speed is not guaranteed". This is extremely unethical and borderline illegal in my opinion!
AT&T is a useless piece of sh*t company!
I don't want to give the satisfaction of paying the $295.00 early termination fee, yet I don't want to use the service any longer either.
I pay $30.00 per month, plus applicable taxes for the "Data Unlimited for iPhone". My data usage has peaked at 4.2 GB and bottomed at 1.5 GB for an average of 2.9 GB per month over the last seven months.
After contacting an AT&T customer service representative, I was informed that my "speed is not guaranteed" and that "it will be reduced to edge after the data usage exceeds 3 GB". And, that my only option is to add the 5GB data package for an addition $20.00 per month, plus applicable taxes. As a side note, I finally go the customer service representative to admit that after 3GB AT&T was limiting my data speed, therefore it was no longer an unlimited plan. But, she still wouldn't waive the cancellation fee.
When I initially signed the contract years ago this was not the agreement. The agreement was changed by AT&T effective March 1, 2012, yet it technically isn't a change of contract since "speed is not guaranteed". This is extremely unethical and borderline illegal in my opinion!
AT&T is a useless piece of sh*t company!
I don't want to give the satisfaction of paying the $295.00 early termination fee, yet I don't want to use the service any longer either.
Roller Coaster- Hot Rod Builder
- Number of posts : 971
Registration date : 2009-01-18
Age : 47
Re: I need a place to vent!
Howard Ain is your friend. Hey Howard channel 12 news
RebStew- Scrounger's Pitbull On Nitrous
- Number of posts : 12420
Registration date : 2007-10-09
Age : 96
Location : Newport Ky
Re: I need a place to vent!
DONE! Thanks for you recommendation!
Roller Coaster- Hot Rod Builder
- Number of posts : 971
Registration date : 2009-01-18
Age : 47
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{ Scaring babies and little old ladies with open headers since 1964 } :: BENCH RACING :: Shooting the breeze
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